Lac Courts Oreilles Lake (LCO) Pontoon Rentals | Hayward, WI

Our Policies

Maximum Capacity: Up to 1700 lbs. allowed [Including coolers and personal items]

Up to 10 adults

Children under 2 years old will need to provide their own life jackets

Pontoons MUST be returned on time in order for us to prepare them for the next guest. Pontooncle Return follow your cabin check in and check out times.

$500 damage deposit is required to be paid in advance of the rental Visa or Mastercard. PLEASE NO DEBIT CARDS

A $50 processing fee is accessed for all rentals cancelled – even if you cancel within the cancellation window

Age Requirement You must be 25 years of age or older to rent our pontoons. -All motorized rental operators born after January 1, 1989 (approximately 28 and younger) must have boater safety certification. Temporary boater safety certification is available upon completion of a short test at https://www.boat-ed.com/wisconsinrental/. The test cost is $11 and takes about 10 minutes to complete. Temporary boater safety certificates are valid for 1 year. Must get 80% correct or better to pass test. Persons born before January 1, 1989 do not need boater safety certification.

It is the renters sole responsibility to be familiar with all applicable WI BOATING REGULATIONS

Refunds will not be made on pontoon rentals returned early or for late departures.

Prior to departure, a rental agreement must be signed and dated. 30 days in advance the rental fee needs to be paid in full subject to a 5.5% state tax.

Your boat will be fully gassed up and at your cabin dock when you arrive. Renters are responsible for fuel upon return. Trails End Resort has gas available at their dock for purchase. Please fill your boat before returning it.

Any damage caused by your operation of the boat is your responsibility.

Greene Brothers LLC is not responsible for any damages while the boat is in your possession.

We don’t charge any additional fees for check in/out or boat cleaning, but should the boat be returned in a filthy condition, especially if used for fishing, then we reserve the right to make an appropriate cleaning charge of no less than $50 and no more than $100.- Please take the time to sweep up and wash down any messes you have made.

In case of emergency while on the lake:

Call 911 from your cell phone.
If another boat or property is damaged, make arrangements with the property owner to cover any damages.
Call the Green Brothers to fill out an incident report.
Insurance taken out prior to your departure covers only physical damage to the boat
To avoid any misunderstandings concerning breakdowns, accidents, inclement weather, or loss of cruising time we check all mechanical equipment prior to your rental. You need not accept your boat until you are satisfied with your boat and equipment. However, once upon the lake, you alone are responsible for its operation. Under these circumstances, we cannot be responsible for any loss of cruising time due to mechanical failure, weather, illness, accident etc.

Cancellation Policy:
If you must cancel, notify us in writing.

If you cancel greater than 45 days from your rental date, your deposit will be refunded minus a 10% service charge.

If you cancel less than 45 days from your rental date, your deposit will be refunded minus a 25% service charge.

Cancellations less than 30 days prior to rental are subject to forfeiture of your entire deposit.

Once payment is made there are no refunds.
Any rescheduling will be subject to the same cancellation policies.
We regret that we cannot make exceptions for personal emergencies as a cause for cancellations.

Balance is due 30 days prior to trip

Tips

Please complete our Smart Waiver operator agreement ahead of time by following the link in your confirmation email. An agreement must be signed by each operator taking control of the watercraft during the rental. You must be 18 to sign.

Renters should investigate renters insurance with their local insurance agent before coming on vacation.
If born after January 1, 1989 boaters should take the boaters safety course which they can find by clicking here.

RULES

OPERATOR AGE REQUIREMENTS
To operate our watercraft, on your own or as the sole operator, you must be atleast 18 years of age and sign all required paperwork prior to rental. Operators ages 16 and 17 may operate with a valid Boaters Safety Certificate and the accompaniment of parent or guardian. All operators born AFTER JANUARY 1, 1989 (younger than) are required to have a valid Boaters Safety Certificate to operate any watercraft in the state of Wisconsin. Anyone born BEFORE JANUARY 1, 1989 (older than) can operate our watercraft with a valid drivers license. It is illegal for any legal operator to allow under-aged or unlicensed individuals to operate any watercraft and is punishable by Wisconsin Law.

To obtain a Boaters Safety Certificate, visit the website below for a brief online course for a lifetime Boaters Safety Certificate.

https://www.boat-ed.com/wisconsin

We also offer a Temporary Boaters Safety Certificate test that can be taken at either of our rental offices. This license is issued through the WDNR and is restricted to the use of our rental equipment and only up until the end of the calendar year the test was submitted in. This 25 question test requires about 30 minutes of studying and 10 minutes to take. Please factor this into your arrival time if completing a reservation and taking a Temporary Boaters Certificate exam. A successful test will cost $10 CASH to submit to the WDNR. Only one test attempt can be taken each day. Please feel free to email us with any other questions.

RESPONSIBILITY
Any damage done to the boat, motor, or equipment as a result of beaching, running aground, reckless operation, negligence, equipment loss, or violation of these rules is renter’s financial responsibility. It is also renter’s responsibility to check the boat and all equipment before leaving the dock, including the propeller. No grilling on boat. Attach kill switch lanyard to vessel operator.

FUEL POLICY
Fuel is not included in the rental rate. Each watercraft will depart with full a tank and you are only charged for fuel used after the rental.

MECHANICAL PROBLEM
If this boat does not operate correctly, return immediately to Sister Bay Boat Rental. If unable to return, please call 920-421-3330 for assistance.

TIME LIMITS
Boat rental commences when renter leaves the dock after receiving driving instructions and ends when renter checks in with the office. Late charges for returning the boat after specified rental period will be enforced at hourly rental rates. There is no operating in darkness allowed anytime.

LAW ENFORCEMENT
All United States Coast Guard rules and regulations are in affect and are the responsibility of the renter to understand and follow. All children under the age of 13 are required to wear a life jacket at all times.

SPEED
No wake idle speed must be observed while:

Within the red and green navigation buoys inside the harbor
Inside all docks and break walls
Within 200 feet of shore
Within 200 feet of other boats
WATER SPORTS
No water sports inside speed zones stated above. No doubles, one ski line per boat. Any boat towing water skier must be manned by a driver and 1 competent observer. Skier must wear a life preserver. Engine must be turned off while climbing in or out of boat.

GUNWALES
Riding on gunwales (sides) or transom/swim platform of boat is prohibited.

CAVITATION
The sound the engine makes if the prop is out of the water due to over trimming, sharp turns or rough water is prohibited. This includes jumping the wakes of fellow boaters. Engine damage due to cavitation or excessive full throttle will be the responsibility of the renter.

INTOXICANTS
It is unlawful to operate a boat while under the influence of drugs, alcohol or other intoxicants.

OVERLOADING
Overloading the boats with more than the specified capacity is prohibited.

REFUSE
No glass allowed in boats. It is unlawful to throw in the water any cans, bottles, debris or refuse.

WEATHER
At the first sign of threatening weather return to the rental docks.

ACCIDENT
Any accident or injury shall be reported immediately to Sister Bay Boat Rental. 920-421-3330